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Rider Safety Tips
Traveling on LA Metro’s buses and rails can be a smooth experience when you know what to expect and how to stay safe.
Here are some tips and guidelines from a rider’s perspective—covering everything from waiting for your ride to reporting concerns.
Rider Safety Best Practices
Plan Your Trip
Use the Metro Trip Planner or a transit app to check schedules in advance.Get the Transit Watch App Now
Be prepared to report a concern by downloading the Transit Watch app in AdvanceArrive Early
Give yourself enough time to board safely.Stay Alert
Keep an eye on your surroundings and trust your instincts if a situation feels off.Report Concerns
If you see something, say something. Not sure what or how to report? Here’s a guide.
Transit Etiquette
Board and Exit Politely
Let passengers exit before you enter, and avoid blocking doors or aisles.Mind Noise Levels
Use headphones for music or videos, and speak at a moderate volume on phone calls.Keep Aisles and Seats Clear
Store personal items so others have space to sit and stand comfortably.Offer Your Seat
to those who need it more, such as seniors or persons with disabilities.Follow the Code of Conduct
Adhere to posted guidelines—no smoking, no drugs or alcohol, and be respectful of fellow riders.
Personal Property Protection Tips
Secure Your Belongings
Keep purses, backpacks, and bags zipped and close to you. Avoid displaying valuables, such as cash or electronics, in plain view.Stay Organized
Have your TAP card or fare ready before boarding to reduce time rummaging through your wallet or bag.Remain Aware
Even while on your phone or reading, remain aware of what’s happening around you so you can respond if something seems off.
