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Notice something? Report it 24 hours a day, 7 days a week.

Your voice is vital in keeping our Metro system safe. If you witness suspicious or unsafe activity, please report it immediately.
Metro app

Report an Incident

Download Transit Watch App

Emergency

Call 911

Text to Report an Incident

Text 213-788-2777

Report an Emergency

Urgent Medical Care
  • Someone collapses or is unconscious.
  • A person is having a seizure, severe allergic reaction, or difficulty breathing.
  • There is a visible injury or significant bleeding.
Criminal Activity
  • You witness violence or a physical altercation.
  • Someone is displaying a weapon or threatening others.
  • Theft, assault, or harassment that is escalating or dangerous.
Safety Hazards
  • A fire, smoke, or explosion.
  • A person on the tracks or any behavior that could endanger lives.
  • Suspicious packages or items that appear to be a potential threat.
Disturbances
  • Severe disruption that endangers passengers (e.g., someone violently attacking or threatening passengers or the driver).
Accidents or Collisions
  • The bus or train is involved in an accident with injuries.
  • A vehicle crash involving public transit.

In these type of emergencies:

  • Call 911
  • Use the Station Call Boxes
  • Press the Emergency Call Buttons on Bus or Train

Report a Conduct Violation

It’s important to alert Metro to non-emergency situations that make being on our system feel unsafe or unpleasant.

  • Someone being disruptive but not violent.
  • Minor vandalism or littering.
  • Smoking, drugs, alcohol use, or other misconduct.
  • People experiencing homelessness seeking shelter without posing a threat.

In these type of emergencies:

Report an Incident

Download the Transit Watch App

Text to Report an Incident

Text 213-788-2777

Call Metro Safety Hotline

1-888-950-SAFE

Ask a Metro Employee or Ambassador

Transit Watch App

Additional Resources

  • Metro Code of Conduct: Learn about guidelines that help keep our system running smoothly.
  • Safety Overview: Find information on how we’re working to enhance the security of our buses and trains.
  • Rider Safety Tips: Get practical advice on staying alert, protecting your belongings, and ensuring a safer commute.