Your Safety, Our Priority.

LA Metro is continually improving safety and cleanliness through through partnerships with law enforcement, a customer-focused Transit Ambassador Program, advanced technology like 24/7 camera monitoring and emergency call systems, crisis response teams, and physical design enhancements.

Nothing we are working on is more important than addressing public safety on our Metro system.

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Creating a Safer Transit Experience.

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We’re putting “eyes on the system.”

We’ve significantly increased the visible presence of safety personnel.

Uniformed safety personnel, combined with tens of thousands of cameras across Metro’s rail stations, bus terminals, trains, and buses is critical to ensuring the safety of our customers and employees.

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We’re making sure Metro is being used for transit.
And only transit.

We’ve implemented Tap-to-Exit programs, fare gate improvements, and upgraded designs for shared spaces to ensure Metro remains a space for transit while reducing misuse and enhancing safety.

New Enforcement Strategies

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Citations for Fare Evasion September 2024.
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We’re enforcing fares through:

TAP to Exit
Public Safety Personnel Surge

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Upgrading Public Transit Spaces

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We are expanding mobile restrooms to 64 stations and transit centers over the next four years.
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We’re working on:

Keeping train doors closed while waiting
Keeping elevator doors open while waiting
Improving cellular service connectivity across multiple lines and stations.

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Improved Lighting

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We’re implementing:

Upgraded cameras and improved lighting to enhance monitoring and visibility.
Station redesigns with consolidated entrances, brighter lighting, and added music to reduce loitering.

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